Company Introduction
Sinuge is a leading company dedicated to sound insulation technology innovation and environmental protection solutions, headquartered in Shanghai. As a pioneer in the industry, we uphold the concept of “environmental protection and openness” and focus on providing high-performance, environmentally friendly and sustainable sound insulation pad products to global customers. Our product line covers a variety of high-performance materials, including cross-linked polyethylene (XPE), polyurethane rubber, sound insulation felt, etc. Each material has excellent sound insulation, shock absorption and durability, and is widely used in many industries such as construction, automobiles, and home appliances.
With advanced production equipment, strict quality management system and innovative R&D team, Sinuge always adheres to international standards and provides high-quality sound insulation pad solutions to global customers. Our products not only effectively improve the comfort of users’ living and working environment, but also actively respond to global environmental protection trends and promote the development of green environmental protection industries.
Our corporate vision is to “build a healthy acoustic life together”. We firmly believe that a quiet, comfortable and healthy environment is essential for everyone in modern society. Through continuous technological innovation and product upgrades, Sinuge has always been at the forefront of the industry and is committed to bringing a more quiet and harmonious living space to global customers. We will continue to be driven by innovation and responsibility, strive to build a leading brand in the global sound insulation industry, and become your trusted partner.
Philosophy, Culture, Vision
mission
Concept: green and environmental protection, open-minded
Corporate culture: responsibility, humanity, innovation, environmental protection,
Vision: to become the world’s leading brand of environmentally friendly flooring
Social Responsibility We strive to be a company with a high sense of social responsibility. Let us make our products more environmentally friendly, the industry healthier, and children’s lives safer.
Research and innovation: Towards sustainable development of human settlements
1.What should I do if the corners of floor tiles are not aligned after installation?
We apologize for the inconvenience!
The uneven corners of the floor tile products after paving are caused by ① the third-party construction contractor you hired did not strictly follow the product instructions and methods to perform the correct paving or paved it randomly; ② the product characteristics of the rubber floor mat have a certain reasonable shrinkage ratio, and it will produce thermal expansion and contraction within a certain range under different temperatures, humidity, and environments. It is recommended to adopt the staggered paving method recommended by our company, which can effectively improve the uneven paving situation.
2.The product arrives partially damaged, what should I do?
We apologize for the inconvenience!
If the rubber floor tiles are partially damaged upon arrival, it may be a logistics or product quality problem. Contact the salesperson and they will provide a solution and handling results as soon as possible.
3.What should I do if there is color difference in the product after paving?
We apologize for the inconvenience!
Contact the salesperson. If there is a color difference problem, if it is verified to be a product quality problem, our company will provide solutions and results as soon as possible. Color difference occurs after the rubber floor tiles are installed. It is generally caused by the inconsistent reflection of the light source at various angles caused by the on-site lighting and natural light.
4What kind of service support will you provide after purchasing the product?
1. We provide you with rubber floor mat design and UV printing services 2. We provide you with a video tutorial on rubber floor installation 3. We give professional advice based on your usage scenarios, such as related product recommendations, product application areas, product installation methods and precautions, etc. 4. We provide guidance services such as cleaning, repair, and maintenance
5.How to Clean Rubber Floor Mats?
1. In the clean water, add 1 cup of fabric cleaner to half of the bucket, the rubber floor mat will look new.
2. Clean the rubber floor mat with a multi-purpose cleaner solution.
3. Hydrogen water cleaning:
(1) Before dissolving, pour 10% ammonia water, etc. on the dirt.
(2) Put the floor mat in a container, add water and detergent, and then soak for about 30 minutes.
(3) Take the floor mat out of the container and scrub it gently with a brush.
(4) Rinse the scrubbed floor mats with clean water and place them in a cool place to dry How to remove mold from rubber floor mats?
1. First clean with a soft brush, then wipe with alcohol to remove mold.
2. Repeated scrubbing with hot soapy water can remove mold.
3. Pour some edible vinegar on the mildew stain, leave it for several hours, and then rinse with water
6. Maintenance methods for rubber floor mats
1. Never miss the mat when smoking, and do not spill chewing gum or sugary drinks on the rubber mats.
2. The rubber mats should be protected from organic solvents and chemicals. 3. Do not let vehicles run on the rubber floor mats, and do not cause severe mechanical friction and impact on the rubber floor mats. 4. The rubber floor mats must be kept clean and can be cleaned with clean water. Stains can be scrubbed with detergent or 10% ammonia water. 5. It is forbidden to use rough and hard tools such as scouring pads and steel balls to clean and scratch the rubber floor mats to avoid collisions with hard and sharp objects, 6. Protect the edges of the rubber floor mats. It cannot be peeled off at will. If damaged, it must be repaired in time.
7. People on the rubber floor mats can wear ordinary sports shoes, canvas shoes or soft rubber shoes.
8. Severely worn areas require frequent maintenance, otherwise professionals should increase the number of uses of high-strength surface wax.